1. Why choose Mexican silver?
One of the main goals of E&N Cherny is to showcase Mexico through its exceptional silver jewelry. Mexican silver is recognized worldwide for its unmatched quality and unique designs, making it an excellent ambassador of Mexican talent and craftsmanship.
2. How long does it take for an order to arrive?
Shipping times vary depending on the destination. The delivery timeframe is personalized and stipulated in the purchase contract with each client, ensuring an efficient and tailored service.
3. How is the merchandise shipped?
All orders are shipped via DHL, ensuring safe and timely delivery. Shipping costs vary based on the destination and will be calculated at the time of purchase.
4. How can I place an order?
You can place your orders directly through our website using the “Shopping Cart“ option, where you can explore our collections and select the pieces you wish to purchase.
5. Do you have physical stores?
Currently, our sales service is exclusively online through our website, offering you a convenient and secure shopping experience from anywhere.
6. Is the shipping cost included in the price?
No, the shipping cost is the customer’s responsibility. It is calculated based on the total weight of the order (in kilograms) and is specified directly in the purchase contract.
7. Is there a minimum purchase amount?
Yes, due to shipping logistics, the minimum purchase amount is 5,000 USD, which allows us to ensure the best management and service for our wholesale clients.
8. Why do I need to register on the website?
Registering on our website is essential to gain unrestricted access to all our collections. Our website is exclusively designed to serve wholesale clients, and creating an account will allow you to enjoy all our benefits and personalized services.